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Shipping & Returns

Shipping Policy

Shipping Policy

Processing Time:

  • Orders are processed within [1-2 business days]. Please note that orders placed on weekends or holidays will be processed the next business day.

Shipping Methods:

  • We offer the following shipping options:

    • Standard Shipping (3-7 business days)

    • Expedited Shipping (2-3 business days)

    • Overnight Shipping (1 business day – In Same City)

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the delivery destination. You can view the shipping costs at checkout.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

Delivery Issues:

  • If your order is delayed or if you experience any issues with your delivery, please contact our customer service team at [kaviridione@gmail.com/+918052655655]. We will do our best to assist you.

International Shipping:

  • We currently offer international shipping to [list countries]. Please note that international orders may be subject to customs fees and import taxes. These charges are the responsibility of the customer.

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Return & Exchange Policy

Return Policy

Eligibility for Returns:

  • You may return most items within [7 Days ] of receipt for a full refund. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

Non-Returnable Items:

  • Certain items are non-returnable, including [list non-returnable items, e.g., customized products, perishable goods, etc.].

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Return Process:

  1. Contact Us: To initiate a return, please contact our customer service team at [kaviridione@gmail.com/+918052655655 ] with your order number and reason for the return.

  2. Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.

  3. Ship the Item: Pack the item securely and ship it back to us using the provided return label. Please note that you are responsible for return shipping costs unless the return is due to an error on our part.

Refunds:

  • Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used at checkout. Please allow [5-7 business days] for the refund to appear on your account and confirm to customer on Whatapps Number.

Exchanges:

  • If you need to exchange an item for a different size or color, please return the original item and place a new order for the desired item.

Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact us immediately at [kaviridione@gmail.com/+918052655655]. We will arrange for a replacement or refund as soon as possible.

Contact Us:

  • For any questions or concerns regarding shipping or returns, please reach out to our customer service team at [kaviridione@gmail.com/+918052655655].

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